Pathways Private Duty receives 2016 Best of Home Care® Provider of Choice Award
“We want to congratulate Pathways on receiving the Best of Home Care Provider of Choice Award,” says Aaron Marcum, CEO and founder of Home Care Pulse. “Since this award is based on client feedback, it demonstrates their dedication to providing the highest quality of care with a focus on client satisfaction. We are pleased to recognize Pathways’s dedication to quality, professionalism and expertise in home care.”
Best of Home Care Provider of Choice award-winning providers have contracted with Home Care Pulse to gather feedback from their clients by conducting live phone interviews with their clients each month. Because Home Care Pulse is an independent third-party company, it is able to collect honest and unbiased feedback. These award-winning providers have received the highest satisfaction scores from their clients in areas such as professionalism, services provided, compassion of caregivers and overall quality of care.
“This recognition by Home Care Pulse validates the dedicated service of our many health aides, certified nursing assistants and homecare aides, who every day help our patients with their activities of daily living, from personal care to companionship to home management,” said Pathways Vice President of Private Duty Nancy Ruma. “It will also help potential new clients see the value that Private Duty care from Pathways can bring to them and their loved ones as a trusted provider of home care services.”
“Our goal at Home Care Pulse is to empower home care businesses to deliver the best home care possible,” says Aaron Marcum. “We are happy to recognize Pathways as a Best of Home Care Provider of Choice and to celebrate their accomplishments as a trusted home care provider.”
To find out more about Pathway’s commitment to excellence, please visit www.pathwayshealth.org or call 888-755-7855.
Pathways Private Duty is a Bay Area not-for-profit home care organization affiliated with Pathways Home Health and Hospice. With offices in Sunnyvale, South San Francisco, and Oakland, Pathways family of services reaches more than 5,000 families annually in five Bay Area counties. Pathways cares for patients wherever they live—at home, in nursing homes, hospitals, and assisted living communities.
Affiliated with El Camino Hospital and Sequoia Hospital since 1986, Pathways Private Duty is a member of the California Association for Health Services at Home and the Home Care Association of America. Pathways Private Duty has been a Home Care Pulse Best of Home Care Provider of Choice award winner for the past two years.
For more information about Pathways, or to donate, call 888-755-7855 or visit www.pathwayshealth.org.
About Home Care Pulse
Home Care Pulse is the home care industry’s leading firm in performance benchmarking and quality satisfaction management, serving hundreds of home care businesses across North America. Home Care Pulse is the industry’s top resource for education, business development, agency certification, and proof of quality, including the prestigious Best of Home Care® Awards. Click here to learn more about the Private Duty Benchmarking Study and the Home Care Pulse VANTAGE program. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.